Sub-processors
The outside suppliers involved in running Nelkira, and what each of them can see. The list is short, and it is short on purpose: every supplier is somewhere else your data could go wrong.
Current sub-processors
| Supplier | What it does for us | What it can see | Where |
|---|---|---|---|
| [HOSTING PROVIDER — TO CONFIRM] | Runs this website and the account database | Account email addresses, website request logs | [COUNTRY] |
| [RELAY HOSTING — TO CONFIRM] | Provides the servers our relays run on | Encrypted session traffic it cannot read, plus the connection records described in the Privacy Policy | [COUNTRIES] |
| [EMAIL PROVIDER — TO CONFIRM] | Sends download links, security notices and replies to support | Email addresses and the messages we exchange with you | [COUNTRY] |
Who is not on this list
We use no analytics, advertising or tracking suppliers, so none appear here. And no supplier can read a session: the encryption is between your two machines, so a hosting company holding our relay holds ciphertext.
If you run your own relay
Then the relay row above does not apply to you at all, and the only supplier involved is whoever you host it with.
Changes
We give at least 30 days’ notice before adding or replacing a sub-processor. To be told when that happens, write to privacy@nelkira.com and ask to be put on the notification list.