Policies
The small print, written to be read
Nelkira lets one person see and control another person’s computer, so the terms it comes with matter more than most. These are written in plain words, and where something is not true yet, they say so.
Terms of Service
The agreement between you and us. Start here.
Privacy Policy
What personal data we handle, and the long list of what we never receive.
Acceptable Use Policy
What the software may not be used for. Connect only to machines you are allowed to.
Software Licence
What you may do with the copy you install. Deploy it as widely as you need.
Security Statement
How a session is protected, what is recorded, and what we do not do yet.
Data Processing Agreement
For organisations that need one under the GDPR. Hospitals usually do.
Sub-processors
The few outside suppliers involved, and what each can see.
Open Source Notices
Third-party components, their licences, and our written offer of source code.
Vulnerability Disclosure Policy
Found a weakness? How to tell us, and what we promise in return.
Report abuse
If someone used this to defraud or watch you, what to do now.
Cookie Policy
One cookie, only if you sign in. No analytics, no advertising.
Refunds and cancellation
Nothing to refund while it is free, and what we commit to if that changes.
Service levels
What we do and do not promise about the relay we operate.
The three that matter most
If you are deciding whether to allow Nelkira into an organisation, read the Security Statement — particularly the part listing what we have not done. Then the Acceptable Use Policy, which is what your staff need to know. Then the Privacy Policy, which begins with everything we never receive.
Contact
Nelkira Technology Ltd., [REGISTERED OFFICE ADDRESS], Dhaka, Bangladesh. General enquiries hello@nelkira.com, legal legal@nelkira.com, privacy privacy@nelkira.com, security security@nelkira.com, abuse abuse@nelkira.com.
All of these took effect on 3 October 2026.